I have nearly two decades of experience in management, teaching, consulting and research within a range of organizations — entrepreneurial and established businesses, consulting firms, government and academia. My work background includes consulting with PricewaterhouseCoopers Global Hospitality and Leisure Practice as well as management positions in tourism operations and digital marketing. Since 2007, I have taught graduate and undergraduate courses at GW in digital marketing, entrepreneurship, customer experience management, hospitality, tourism and event management, and leadership.
My record of scholarship includes 12 peer-reviewed publications in business journals including the Cornell Hospitality Quarterly and the Journal of Business Ethics. Evidence of Research Quality and Impact:
- My research articles have been cited 2993 times, according to Google Scholar (February 2022).
- Of 12 peer-reviewed publications, I have been the lead author of seven articles, including one sole authorship.
- I have presented at 25 academic conferences and have been invited to give over 30 presentations to professional associations and organizations.
I am very pleased to report that I have taught 6 courses and 183 students during the Spring and Fall 2021 semesters, and my mean scores for academic courses were:
- 4.5 for Quality of Course
- 4.6 for Overall Instructor Quality
Instrumental to my teaching accomplishments over the past year was: timely feedback given to my students; high levels of attention given to course organization; and, effective communication with students.
I have continued to demonstrate service excellence with significant focus on: enhancing GWSB relationships with community educational partners including DC Public Schools and EnventU; contributing to MTA efforts through program advising, promotion, and recruitment; strengthening our management department’s entrepreneurship profile; and, disseminating successful innovative teaching efforts through media dissemination to the wider academic community as well as with GWSB colleagues.